Privacy Policy
About This Policy
This privacy policy outlines how African Sky of Diamonds Tours & Safaris (Pty) Ltd collects, uses, and protects any personal information obtained from you when using our website and services. We are committed to ensuring that your privacy is protected in accordance with the Protection of Personal Information Act No. 4 of 2013 (“POPIA”). This policy explains how we handle your personal information and ensures that it is collected and processed lawfully, transparently, and fairly.
Information We Collect
We collect personal information only when necessary to provide our tour and safari services to you. This collection is done through lawful means, with your explicit knowledge and consent. We will always inform you about the purpose of collecting your information and how it will be used.
The types of information we may collect include:
- Contact details (name, email, phone number)
- Travel preferences and requirements
- Passport information (for booking purposes)
- Dietary restrictions and medical information (where relevant for your safety during tours)
- Website usage information through cookies
Data Storage and Protection
We retain your personal information only for the duration necessary to fulfill our services and meet legal requirements. All stored data is protected using industry-standard security measures to prevent unauthorized access, disclosure, or modification. We regularly review and update our security protocols to ensure the ongoing protection of your information.
Use of Your Information
Your personal information will be used solely for purposes related to providing our tour and safari services, and only as agreed upon with you. Specific uses include:
- Processing your tour and safari bookings
- Communicating about your upcoming trips
- Verifying your identity for security purposes
- Customizing your travel experience
- Conducting necessary market research
- Meeting legal and regulatory requirements
- Managing our business relationship with you
- Addressing any queries or concerns you may have
Information Sharing
African Sky of Diamonds Tours & Safaris (Pty) Ltd does not share your personal information with third parties except when:
- Required for providing our tour and safari services (e.g., with hotels and activity providers)
- Necessary to comply with legal obligations
- You have given explicit consent
External websites linked from our site operate under their own privacy policies, and we cannot accept responsibility for their practices.
Information Security
We implement comprehensive security measures to protect your personal information, including:
- Physical security protocols
- Digital security systems and firewalls
- Controlled access to personal information
- Secure communication channels
- Regular security audits
- Staff training on data protection
- Secure data disposal procedures
Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Update or correct your personal information
- Request deletion of your information where appropriate
- Withdraw consent for non-essential data processing
To exercise these rights, please contact us using the details provided below. We will need to verify your identity using appropriate documentation before processing such requests.
Contact Information
For any privacy-related queries or to exercise your rights regarding your personal information, please contact us at:
African Sky of Diamonds Tours & Safaris (Pty) Ltd
Email: content@africanskyofdiamonds.com
Phone: +27 21 879 2651
Cookie Policy
Our website uses cookies to enhance your browsing experience. These are small data files stored on your device that help us improve website functionality and your user experience. You can modify your browser settings to decline cookies, though this may limit some website features.
Policy Updates
We reserve the right to update this privacy policy as needed. Significant changes will be communicated to you through our website or email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
This policy is effective as of 01 April, 2018
